Privacy Policy

The following part describe Our Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: April 17, 2026

At PetShield, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Clinics and Sole veterinarian practitioners collect, use, store, and protect the data you share when you use our website (www.petshield.co.tz), vaccination reminder services, and related tools.

1. Information We Collect

Clinics and Sole veterinarian practitioners collect the following types of information:

  1. Personal Information: Your name, phone number, email address, and physical address when you register or sign up for reminders.
  2. Pet Information: Details about your puppy or kitten such as name, breed, age, date of birth, and vaccination history.
  3. Usage Data: Information about how you use our site and services, including vaccination schedules and reminder preferences.
  4. Communication Data: Records of SMS and WhatsApp messages we send to you.
  5. Technical Data: IP address, browser type, and device information automatically collected when you visit our website.

Clinics and Sole veterinarian practitioners only collect what is necessary to provide our services.

2. How We Use Your Information

Clinics and Sole veterinarian practitioners use your information to:

  1. Send timely vaccination reminders via SMS and WhatsApp so you can complete your puppy’s or kitten’s vaccination schedule.
  2. Maintain accurate pet health records and vaccination cards.
  3. Provide better support and improve our services.
  4. Communicate important updates about pet health and disease prevention.
  5. Help reduce unnecessary antibiotic use by supporting preventive care.

We do not sell your personal data to third parties.

3. How We Share Your Information

We may share your information only in these limited cases:

  1. With trusted service providers who help us deliver SMS/WhatsApp messages (they are required to keep your data secure).
  2. When required by law, such as to comply with Tanzania’s data protection regulations.

We do not share your data for marketing purposes without your permission.

4. Data Security

We take reasonable steps to protect your information using secure servers, encryption, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under Tanzania’s Personal Data Protection Act, you have the right to:

  1. Access the personal data we hold about you.
  2. Correct inaccurate information.
  3. Request deletion of your data (where permitted).
  4. Withdraw consent for certain processing activities.

To exercise these rights, contact us at the details below.

6. Data Retention

We keep your information only as long as necessary to provide our services or as required by law. Once no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking

Our website may use cookies to improve your experience. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

PetShield

Email: admin@petshield.co.tz

Phone: +255672476889

Address: Dar es Salaam, Tanzania

By using PetShield, you consent to the practices described in this Privacy Policy.